Contact Us
 Contact Us

If you require any further information please do not hesitate to contact me using the details below and I will get back to you as soon as I can.

 

Affinity IMS
JAK House,
25 Hutton Gate,
Harrogate
HG2 9QG

Phone: 07739 550485

Email: jarrod@affinityims.co.uk

Data Protection Declaration

Affinity Individual Mortgage Services Limited and First Complete Limited will process all information in accordance with the Data Protection Act 1998 and it will be treated as private and confidential now and in the future. The only exceptions to this will be when the law requires us to disclose information or, with your consent, where disclosure is necessary when arranging or servicing your mortgage or protection contracts.
To fulfill our regulatory obligations, we will retain copies of your records for no longer than is necessary or for the duration of any contract you may enter into. You have the right to inspect these records at anytime.

Our Future Relationship

Our ongoing business relationship with you is important and we would like to be able to contact you by telephone, post or email from time to time to review your mortgage and associated protection product arrangements and introduce other services that may be of interest to you from ourselves or our associated companies.

 

Affinity IMS Ltd Mission Statement

To build a reputable mortgage broking business based on high quality professional, appropriate advice to customers.

I will ensure the principle of treating customers fairly is embedded in all business activities as the fair treatment of customers is fundamental to growing the business,

In practical terms this involves;

* Putting customers at the heart of the business. This means that at each stage of the mortgage advice process, customers can expect an honest, transparent, efficient and professional service.

* Knowing my customers well through factfinds. Considering their individual needs and recommending solutions that are right for the customers and that are affordable.

* Should any customer have cause for complaint then they can be assured that it will be dealt with swiftly and professionally by First Complete Limited.

I know that unless I am fully committed to my customers, I will not retain their loyalty and they will be unlikely to recommend me to their friends and family.



Affinity Individual Mortgage Services Limited is an Appointed Representative of First Complete Ltd which is authorised and regulated by the
Financial Conduct Authority.


Affinity Individual Mortgage Services Limited is a Registered Company (Registration Number 6297573).Affinity IMS on Facebook Affinity IMS on Twitter Affinity IMS on Linked In
The Registered Address is JAK House, 25 Hutton Gate, Harrogate, HG2 9QG.

Affinity IMS